D&R Automotive Repair

We were visiting Gatlinburg and experienced an issue with our crank sensor two days before our scheduled departure. D&R made time for us and were able to confirm the problem, order and receive the necessary part, AND complete the repair the same day! Communication was efficient and clear and their price was very fair. An extra thank you to Sarah for being so friendly and helpful!

Was visiting from Ohio, and truck started making noise from front end. They made time for me to get in and quickly diagnosed problem. Thank the car gods it wasn't bad and we could continue trip with no concerns. Everyone was extremely nice and showed they cared. Great experience. Many thanks to everyone there.

On a trip to the Smokies my Prius got about two days into driving in the mountains and decided it had had enough. It was flashing the engine overheating light and we knew we needed to bring it in. Several shops in the area weren’t able to see us until the next week and we were tent camping in bear country and had all of our supplies in the car so we needed it back quickly. D&R was able to work us in and identified the issue as a water pump that wasn’t working and had a leak and needed to be replaced. They told us it might be two days depending on part arrival/repairs, but they were able to have it ready by the next day. They had great, prompt communication and explained the issue and cost well. They were incredibly nice with each visit and were so accommodating. Can’t thank you guys enough for getting us back on the road to enjoy the rest of our vacation. Would definitely recommend them if you find yourself with car troubles!